Clarion Security Systems

Maintenance Contracts

Prevention saves you money in the long run. A poorly maintained system becomes inefficient very quickly and could lead to unnecessary costs over time.

Most insurance companies require proof that routine maintenance is carried out by an approved company. As an NSI Gold accredited company, Clarion strongly recommends that you look after your investment, your safety and security with one of our plans.

Clarion’s range of maintenance contracts are designed to meet the individual requirements of their clients. Included as standard in all contracts is one preventative maintenance activity per year. With regards to the small prints, please note that a number of situations can potentially attract a call out charge, for example where the system has been vandalised, or through Act of God.  Please ask us for further details.

BRONZE (Standard Cover)

Provides routine maintenance and access to our call-out services, 24-hours a day. Call-out charges will apply.

SILVER (Labour Inclusive Cover)

Provides the benefits of Bronze but also covers call-out charges.

GOLD (Fully Inclusive Cover)

Provides full servicing including call-out charges, free fitting of replacement parts for normal wear and tear and firmware upgrades

BESPOKE

Clarion also provides bespoke maintenance plans when client’s have specific requirements they wish to meet.

Services Bronze Silver Gold
24hr telephone support  √  √
Emergency attendance during normal working hours  √
Emergency attendance all hours
System check and servicing during normal working hours  √
Minor system adjustments during service  √  √  √
Full system back up taken at each visit  √  √  √
Remote monitoring test where applicable
Call out charges included to attend to equipment failures x  √
Parts replaced free of charge (equipment failure only) x x

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